Helpling is the leading marketplace for cleaning services in the Netherlands. We are not a cleaning agency or cleaning company, we are an intermediary platform that helps match customers like you with domestic cleaners.
Through Helpling, you can book a cleaner in 60 seconds. Once you have booked a cleaner you should arrange with them what specific cleaning tasks you would like them to undertake, for example ironing or oven cleaning.
Helpling's marketplace is transparent
All cleaners on our platform have a personal profile where they can present themselves. In this public profile you can read reviews from other customers, but also the hourly rate they charge for a cleaning. In addition, cleaners can add a photo, personal text, Certificate of Conduct (VOG) and references from previous customers or employers. Cleaners set their own hourly rate, but take into account a minimum of € 14.75 per hour.
Manage your appointments easily
Log in on the website or download the app for an overview of your appointments. If you want to add, reschedule or cancel an appointment, you can easily arrange this yourself. You can also contact your cleaner through your account. There is a chat function in which you can easily send messages that are only visible to you and the cleaner that has accepted your booking requests.
Helpful customer service
Is there still something not clear to you? Do you need help? Then you can contact our customer service. If your regular cleaner can’t make it to the appointment, we can try to find a replacement for you. That way you don't have to skip a cleaning. The customer service is happy to provide support so do not hesitate to contact us if you have a question or request. Our customer service is available from Monday to Friday from 8 a.m. to 5.30 p.m. You can reach us at firstname.lastname@example.org or call us 085 8888 338.